If you purchased a car for £20,000, but when it is declared a Total Loss your insurer offers you £14,000, then you could be left with a £6,000. If you had taken out Vehicle Replacement gap insurance from Premium Gap, your policy would cover that £6,000 deficit. If the cost of a replacement vehicle of the same specification had increased since you made your purchase, a vehicle replacement policy would cover that shortfall. If your £20,000 vehicle now sold for £22,000 but your insurer was only paying £14,000, you would receive a shortfall payment of £8,000.
If your written off vehicle was purchased using a finance agreement your vehicle replacement policy would ensure your lender received the outstanding balance, while you would keep the difference. If the amount outstanding was greater than the initial purchase price, your policy would pay the outstanding balance.